Hosted PBX Solutions

We Provide Tailored
Business Solutions

We have 25+ year experience in providing
communication solutions.

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Simple Cloud
PBX Solutions

A fully-managed phone system in the cloud
No more time lost due to old unreliable lines

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Unified
Communication

Transfer your lines to us, or order new numbers
to save on your monthly telephone bills.

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Some of Our Recent Projects

Finance

D&H Group LLP

Health Care

Well Health TECHNOLOGIES CORP

Applied Science

Bycar Engineering Ltd

What we're Offering
Our Customers

We are committed to providing our customers with exceptional
service and value for their communication needs

Professional and Dedicated
Telecommunication Services

Datacom Solutions has remained one of Vancouver’s premier telephone interconnect companies since 1999.

Datacom Solutions provides complete communication network installation and troubleshooting services for both wired and wireless networks. Whether you are looking to update your current communication systems, install a voice/data or fiber optic structured cabling, wireless access points, we have the right solution for you. Datacom Solutions is now proud to offer our “cloudDS” Hosted System. If your business is looking for an all in one communications solutions provider look no further.

24/7 Emergency Services Available
VoIP Solutions Provider
A+ by BBB

Since
1999

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What are Clients Saying About Us?

At DATACOM SOLUTIONS, We don’t just deliver technology
We deliver peace of mind.

Since 1999, we’ve built our reputation on two pillars:
World-Class Customer Service
Unmatched Technical Expertise

“Datacom has been very easy to work with. They offer professional service and are very responsive to your needs and general questions. “

Scarlett

Franchise Partner

“Evergreen Nursing has been working with Datacom Solutions for years.
The Datacom team was highly effective and efficient in helping our company modernize our phone systems and adapt to remote work. They are knowledgeable, professional and helpful whenever we need them. We would recommend their services to any business that wants to stay ahead in these modern times. ”

Tara | B.H.K., MOT

Executive Director

“Tenold Transportation has been a customer of Datacom Solutions for the past
15 years and we continue to rely upon their expertise. Having a partner who understands our needs and will offer the best advice and services, someone
who is always willing to go that extra mile to ensure our success - is invaluable. Their commitment to outstanding service and creative solutions has not only optimized our operations but has also played a crucial role in our growth .”

Patrick

IT Director

Cloud hosted PBX Features

Top Features That Set Us Apart

All in one User Interface

Each user can have access to their own individual portal, to manage his phones, call history, voice mail and chat messages, establish working hours rules

Advanced Softphone

iOS & Android compatible

✅ Wi-Fi, 4G/LTE calling
✅ Push notifications for incoming calls
✅ Business caller ID masking
✅ Advanced call control: transfer, hold, 3-way conference
✅ Voicemail, greeting management, status indicators
✅ SMS compatible

Custom Music on hold for Queues and Parked Calls

Having music and a company presentation while people are waiting in a queue or onhold, makes a huge difference in customer satisfaction

Contact Centre

Contact Centre features include: Realtime Queue Monitoring, Call Recording Advanced Reporting, Call Barging, Whispering and more.

Sentiment Analysis: Improving the Customer Experience

Sentiment analysis provides a deeper understanding of customer opinions, allowing businesses to address concerns, improve products, and enhance customer satisfaction.

Additional Features

Find Out More

UCaaS - Unified Communication as a Service
DaaS - Device as a Service
Cloud-hosted, fully encrypted phone system
Mobile and web access
iOS & Android compatible
Push notifications for incoming calls to multiple devices
Business caller ID

Business Growth

We're Focused on your Company

cloudDS helps businesses grow because it takes something absolutely critical—but often ignored—your phone system—and turns it into a flexible, data-driven growth tool instead of just “that thing that rings on the desk.”

99%

Clients
Satisfied

100%

Projects
Completed

Let's discuss how we can help
make your business better

Let's Start

We Provide Tailored
Business Solutions

Simple Cloud
PBX Solutions

Unified
Communication